How are we doing? Your business is important to us and we want to hear your feedback! Please use the Customer Satisfaction Survey to share your opinion!
Whether you have a quiet pub on the corner or a thriving concert venue, we’re proud to help you bring over 400 brands of domestic and imported beer brands to your tables.
As a valued customer of The Beer Store, you can expect a high level of customer service (we like to call it SERVICE ON TAP). Whether it’s taking your calls within 10 seconds or giving you all The Beer Store information you might need.
Here’s what you can expect as a valued customer of The Beer Store:
- Quick and attentive service – we’ll answer your calls within 10 seconds
- Your products delivered on time to the right place, in good condition
- We’ll strive to be at your location at same time each week, with the same friendly faces delivering your products
- Flexibility, when unexpected circumstances arise
- We’ll call you in advance if our own unexpected circumstances arise
- Our delivery crew will be pleasant, courteous, neat in appearance, and wearing company uniforms
- We’ll pick up your empty containers with each delivery
- Clear, concise and accurate invoices
- We’ll resolve any issues to your satisfaction within 24 hours
