Holiday Hours
× Upcoming Holiday Hours All Stores Will be closed on Monday, May 20th in Celebration of Victoria Day.

Flexible Services

Flexible services are available to support your unique circumstances and unexpected situations. In some cases, a fee may apply

CROSS DOCK

Serving Barrie, Kitchener, Belleville, Lindsay, Kingston, Windsor, Chatham, Hanover, Pembroke, North Bay, Timmins, Parry Sound, Sault Ste Marie, Thunder Bay

  • As a courtesy The Beer Store will contact you prior to your cut off time with a reminder to place your order (provided you’ve placed an order within the previous two weeks)
  • Time restriction or delivery window requests will be honoured wherever possible 
  • Off-day deliveries may be accommodated when possible

NON CROSS DOCK

Serving Brampton, Whitby, Stoney Creek, London, Sudbury & Ottawa

  • If an Order Close Time is missed, your order will arrive on the next scheduled delivery day or an off day delivery charge may be available.
  • As a courtesy The Beer Store will contact you prior to your cut off time with a reminder to place your order (provided you’ve placed an order within the previous two weeks) 
  • Time Restriction or Delivery Window requests will be honoured wherever possible 
  • Off-Day and Emergency Orders may be accommodated when possible

Menu of Flexible Services (available in most areas)

Delivery fee of $25 + HST is waived when the order quantity exceeds the Delivery Fee Threshold ($750 for primary day or $450 for a keg order)

Delivery fee of $175 + HST is waived when order quantity exceeds the Secondary Day Fee Threshold ($2500).

Deliver on a licensee’s Secondary Day: (Where Available) $175 + HST

Accept a Late Order: $175 + HST

Provide an Emergency Order: $175 + HST

Restock Products:

  • Less than $1,000.00 – No Fee
  • More than 1,001.00 – but less than $10,000.00 – $250.00
  • More than $10,001.00 – 5% of return – to a maximum of $5,000.00

Processing fee for payments returned by a licensee’s bank: $35

In the case of an Emergency Order, other delivery or order service fees will not apply.  In addition, in the case of a Multiple Delivery a Secondary Day service fee will not apply. 

Fees for Flexible Services are subject to change.

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